To quote PrivacyGuides.org:
“I have nothing to hide. Why should I care about my privacy?”
Much like the right to interracial marriage, woman’s suffrage, freedom of speech, and many others, we didn’t always have the right to privacy. In several dictatorships, many still don’t. Generations before ours fought for our right to privacy. Privacy is a human right inherent to all of us, that we are entitled to without discrimination.
You shouldn’t confuse privacy with secrecy. We know what happens in the bathroom, but you still close the door. That’s because you want privacy, not secrecy. Everyone has something to hide, privacy is something that makes you human.
Among the values we consider of paramount importance to our organization are matters of personal privacy and security in a world that can often be hostile towards this intrinsic human right. Personal privacy and security are two things that play a major factor in every decision we make from the technologies, systems, and services we use in our organization, to internal business processes, and (most importantly) in the service we provide to our customers.
But regardless of how strong the encryption you use, or how many elaborate layers of protection even the most skilled engineer can develop, the weakest link (digital or physical) is always the same thing: people.
This ultimately means the most effective way to improve the security of your ISP, for employee’s and customers alike, and (perhaps most importantly) your day-to-day personal lives is to be educated and stay up-to-date and informed regarding the fundamental things to do (and not to do) — and further sharing this knowledge with customers and colleagues.
The documents contained in this section will provide deeper information and outside resources from non-technical to highly technical subjects.
Regardless of if you have a technical background or not there are a few simple but incredibly important rules that everyone should follow — the do’s and do-not’s of keeping your digital life safe and secure:
DON’T EVER share your username/password or any sensitive personal information with others, or leave in an unsecured location
Examples include physically written on a post-it, or an insecure digital form like notepad/word doc or unencrypted applications. This also includes ensuring calls, texts, or websites you use are genuine and not sent by a malicious 3rd party.
DON’T send private or sensitive information over e-mail.
When sending sensitive information to a 3rd party, if you can’t provide it to them in person or over the phone use secure sites like Bitwarden Send or 0bin or encrypted messaging app like Apple Messages, Signal, or KeyBase.io(in particular any encrypted messaging service where messages can be automatically or manually deleted after reading).
